Find your application in your account, withdraw it if needed, and register before the deadline if you are drawn.
You track your application in your account, under My applications. If you are drawn, you receive a personal invitation by email, to register and pay before a deadline.
Find your application
Sign in, then open My applications in your account. The section appears as soon as you have an application.
Each card shows the race, the status of your application and, for a group, its members.
The statuses are Awaiting the draw, Drawn (your registration link will be emailed to you within the next few hours), Invited, Registered, Declined, Expired and No place.
Withdraw your application
On your application's card, click Withdraw my application, then confirm.
In a group, you leave the group: the other members remain candidates. If you were the leader, the member who joined earliest after you takes over.
You can apply again as long as applications are open.
Withdrawing is no longer possible once the invitations of your draw have been sent, nor after the draws are over.
Register if you are drawn
Open the « Your application has been drawn » email and click Register. You can also click See my invitation in My applications.
Registration opens with the You were drawn banner and the deadline. Your email is prefilled and cannot be changed: the invitation is personal and can only be used once.
Complete your registration and pay before the deadline, at the race's normal price. If you started registering before the deadline, you have one hour to finish.
In a group, each member registers with their own invitation.
Give up your place if you cannot come
Click I'm giving up my place, in the email or in the registration banner, then confirm.
Your place is given back to the organizer, who can offer it to someone else. You will no longer be able to register with this invitation.
If you are not drawn, your application stays Awaiting the draw while the organizer can still run draws: they can run several. When they declare the draws over, you receive the « No place for you this time » email, and your application switches to No place. If registrations reopen, your card then shows View the race.
« My applications » asks me to sign in with a link sent by email
Your email address is not confirmed yet. Sign out, then sign in with a sign-in link received by email: it confirms the address is really yours.
« My applications » does not show my application
You are signed in with a different address from the one of your application. Sign in with the address you used to apply.
I did not receive the invitation email
Invitations go out in waves, over a few hours. Check your spam folder, then My applications: if your application is Invited, the See my invitation button opens your registration.
The message « Your invitation has expired » appears
The deadline has passed, and the place has been given back to the organizer. Contact the organizer if needed.
The message « Your invitation is being used » appears
A registration is already in progress with this invitation. Try again in an hour.
I can no longer withdraw my application
The message The invitations for this draw have already gone out: reply to yours to free up your place. explains it: use I'm giving up my place in your invitation.