Invitations, team race changes, and locked closing and refunds

To let a partner, an elected official or a volunteer in on a sold-out race, you create an invitation batch. Each invitee receives a single-use link and registers through the usual registration flow, even if the race is sold out.

A batch is either named, with one email per invitee, or bearer, with a number of links to download as a CSV. You choose the races, the price (regular or free) and whether the invitation adds a place or takes one from the stock.

You track each invitation, resend the email of a named batch, revoke an invitation as long as it hasn't been used, and find your invitees in the participant list with a dedicated filter. The invitation is held for one hour while the invitee pays, then released if they remove their bib from the cart.

To get started: Configuration › Invitations, then Create an invitation batch.

When a team picked the wrong race, you change it yourself, without going through support. The whole team moves at once, or nobody does: no member is left half moved.

Races that don't fit stay visible with their reason: not enough capacity, no stock left, a member who hasn't paid. Bibs are reassigned, your lists and exports update, and each member receives an email. When the new race has more places than the team has members, you place each one and then add the missing participants.

It works whether the team paid in a single order or each member paid their share. If the new race costs less, you choose whether to refund the difference. If it costs more, you waive the extra amount to confirm: it can't be paid afterwards. A team with a member who bought cancellation insurance can't change race here: contact support.

To get started: Participants, open the record of a team member, then the race change action in its team section.

Once the closing time has passed, no registration can be created or paid. Several side paths still allowed registrations after the deadline: all of them are now closed.

What remains possible doesn't change: your manual additions, valid invitations, resales and waiting lists. Registrations that went through without their start wave or mandatory contact details are also closed, and an expired resale cart can no longer be paid.

Seven days after an edition ends, its refunds lock: you can no longer refund or cancel with a refund from the dashboard. This avoids refunding participants with funds already paid out to the organizer.

A Miles Republic admin can also lock an edition's refunds before that delay, for example after a cancellation, and lift the lock for a specific need. If a late refund is still needed, contact your Miles Republic contact.

• Write to your waiting list from Waiting lists, with “Send an email”
• Move a participant to another team of the same race from their record, with “Join another team”
• See the breakdown of your teams by size on races with a variable team size
• Your participants buy or declare their Besafe accident insurance from their runner account after registering
• On a race with mandatory insurance, spot the participants marked “Not covered”
• An account manages several organisations and picks the one that issues each edition's invoices
• Save a race without a price
• The number of Assur Connect policies sold shows in Integrations, with the detail by race
• The first photo in the gallery becomes the event's cover image
• Your space overview loads faster, and “See more” opens your upcoming and ongoing editions
• The registration flow holds up better when sales open
• The phone number is formatted as you type
• Group redirect texts are harmonized, and the referent's manual add says it stays possible after the group closes
• Sales of a race detached from a shared stock no longer close unless you choose it
• A payment refused at completion no longer loses the bank authorization, and option stock is checked before payment
• The payment link of a pending registration is no longer blocked when its option holds the last place
• Reservations no longer exceed the stock
• A multi-event promo code can be deactivated again, and archiving a race no longer shows an error
• Your emails keep their emojis and line breaks after pasting from Gmail
• The document reminder is no longer sent when no document is required
• The registration flow no longer switches to the public price without warning when the participant's group closes